Privacy Policy

1. Information We Collect

When you use Digit99, we collect the following types of information:

• Account Information: Email address, name or shop name when you register as a buyer or seller
• Payment Information: Payment details processed securely through Stripe (we do not store your full card number)
• Usage Data: Pages visited, features used, device type, browser, IP address, and referring URLs
• Product Data: Products you list (sellers) or purchase (buyers), including files uploaded to the platform
• Communications: Messages sent through our contact form or support channels

2. How We Use Your Information

We use collected information to:

• Operate and maintain the marketplace platform
• Process transactions between buyers and sellers
• Calculate and apply tiered commission rates for sellers
• Send transactional emails (purchase confirmations, payout notifications)
• Improve our services, features, and user experience
• Prevent fraud and enforce our Terms of Use
• Comply with legal obligations

3. Third-Party Services

We use the following third-party services that may process your data:

• Stripe: Payment processing. Stripe's use of your data is governed by the Stripe Privacy Policy
• Analytics: We use basic analytics to understand site usage patterns. No personally identifiable information is shared with analytics providers

4. Cookies

Digit99 uses a minimal set of cookies:

• Language preference (d99-lang): Stores your selected language for a consistent experience
• Theme preference: Stored in localStorage (not a cookie) to remember your light/dark mode choice
• Analytics visitor ID: A random anonymous identifier stored in localStorage to count unique visits

We do not use advertising cookies or tracking pixels from third-party ad networks.

5. Data Sharing

We do not sell your personal information. We share data only when:

• Necessary to process payments (with Stripe)
• Required by law, regulation, or legal process
• Needed to protect the rights, safety, or property of Digit99 or its users

6. Data Security

We implement industry-standard security measures to protect your information, including HTTPS encryption, secure database storage, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Object to or restrict processing of your data
• Export your data in a portable format

To exercise any of these rights, please contact us.

8. Data Retention

We retain your account information as long as your account is active. Transaction records are retained for a minimum of 7 years for tax and legal compliance. You may request account deletion at any time, and we will remove your personal data within 30 days, except where retention is legally required.

9. Children's Privacy

Digit99 is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If we discover such data has been collected, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on the Platform. Your continued use after changes constitutes acceptance.

11. Contact Us

For privacy-related inquiries, contact us at support@digit99.com or through our Contact page.

Last updated: May 27, 2026