Frequently Asked Questions

Digit99 is a marketplace purpose-built for AI-era digital products. Sellers list and sell prompts, templates, courses, ebooks, images, music, videos, and 3D models — all with industry-low commission rates that decrease as your sales grow.

Digit99 supports a wide range of AI-native digital products: AI prompts (ChatGPT, Midjourney, Stable Diffusion), templates (Notion, spreadsheets, presentations), courses & ebooks, images & art, music & audio, video & motion graphics, and 3D models. If it's digital and delivers value, it belongs here.

We use a cumulative tiered model. All sellers start at 10%. Once you reach $1,000 in total sales, your rate drops to 8%. At $10,000, it drops to 6%. These thresholds are cumulative — your rate only ever goes down, never up. No monthly fees, no hidden charges.

Click "Sign Up" or visit the seller registration page. Enter your email and shop name — that's it. You can upload your first product immediately after creating your account. No approval process, no waiting period.

All payments are processed securely through Stripe. Buyers can pay with credit/debit cards (Visa, Mastercard, Amex), Apple Pay, Google Pay, and other methods supported in their region. Payouts to sellers are processed directly to their bank accounts.

Instantly. After a successful purchase, buyers get immediate access to download the digital file. A confirmation email with a download link is also sent automatically. No waiting, no manual delivery from the seller.

Due to the nature of digital products, all sales are final once the product has been delivered. However, if you receive a corrupted file or did not receive your download, please contact our support team and we'll resolve the issue promptly. See our full Refund Policy for details.

Visit our Contact page to send us a message, or email us directly at support@digit99.com. We aim to respond to all inquiries within 24 hours.

Yes! Digit99 is a global marketplace. As long as Stripe supports payouts in your country, you can sell. We currently support sellers in 40+ countries. Check Stripe's country availability for the most current list.

No limits. You can list as many products as you want across any category. There are no listing fees, no tier restrictions, and no caps on your earnings. The marketplace grows with you.